Terms of Use

These Terms ("Terms") govern your access to and the use of our website (“https://catapult.global/”) including any content, functionality, and services provided through the website. By using our website, owned by Al Hajrah General Trading - L.L.C and governed by the United Arab Emirates’ local laws, you agree to be bound by these Terms.

General Terms

1.1 Eligibility: You (“The User”) must be at least 18 years old or have the legal capacity to enter into a binding contract to use our website. Customers under this age shall not register as a “User” and shall not transact on or use the website. If you are accessing or using the website on behalf of a company or organization, you represent that you have the authority to bind such entity to these Terms.

1.2 Account Creation: You need to create an account to successfully access certain features of our website. You agree to provide accurate, complete, and current information during the registration process and to keep your account information updated. You are liable for maintaining your account’s confidentiality and password and for restricting access to your account. Likewise, you are solely responsible for all activities occurring under your account.

1.3 Prohibited Conduct: You agree not to use our website for any unlawful purpose or in violation of these Terms. You are prohibited from engaging in any conduct that could damage, disable, or impair the website or interfere with any other party's use of the website. You must not attempt to gain unauthorized access to any portion or feature of the website or any systems or networks connected to the website.

Product Listings and Sales

2.1 Product Information: We strive to provide accurate and up-to-date product information on our website. However, we do not warrant that the product descriptions, pricing, availability, or any other content on our website is accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

2.2 Orders: Placing an order through our website means that you are making an offer to purchase products subject to the Terms stipulated herein. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

2.3 Payment: You agree to pay all fees and charges associated with your orders in accordance with the pricing and payment terms provided on our website. We accept Visa and Mastercard payments in AED. We also use secure payment processing services but do not store or have access to your payment card details. You, (“The Cardholder”) are responsible for maintaining the confidentiality of your account and retaining a copy of transaction records and merchant policy and rules. All transactions are subject to the terms and conditions of the payment processor.

2.4 Shipping and Delivery: We will make reasonable efforts to ship your orders in the UAE and the GCC within the estimated timeframe specified on our website. However, we do not guarantee delivery dates and are not responsible for any delays or damages incurred during shipping. It is also important to note that we do and will not trade with or provide any services to OFAC and sanctioned countries.

Intellectual Property

3.1 Ownership: Our website and its entire contents, including but not limited to text, graphics, images, logos, icons, audio clips, video clips, and software, are the property of the website owner or its licensors and are protected by copyright, trademark, and other intellectual property laws.

3.2 Limited License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any part of the website without our prior written consent.

Privacy

Our collection, use, and disclosure of personal information through the website are governed by our Privacy Policy. Please review the Privacy Policy to understand how we handle your personal information.

Limitation of Liability

To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of our website, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold us harmless from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our website or any violation of these Terms.

Modifications and Termination

We reserve the right to modify, suspend, or terminate our website or any part thereof at any time without prior notice. We may also revise these Terms from time to time by posting the updated version on our website. Your continued use of the website after any such changes will constitute your acceptance of the revised Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Dubai, United Arab Emirates. Any dispute arising out of or relating to these Terms or your use of our website shall be exclusively resolved in the state or federal courts located within Dubai, United Arab Emirates.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms constitute the entire agreement between you and us regarding your use of our website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral.

If you have any questions or concerns about these Terms, please contact us at support@catapult.global.

Last Updated: July 12, 2023